Shipping & Handling Chart*
| Shipping fees will be calculated from the subtotal of your order. |
| If your order subtotal is... | USA | Rest Of The World | | Up to $24.99 | $7.95 | $12.95 | | From $25.00 to $34.99 | $8.18 | $13.18 | | From $35.00 to $44.99 | $8.90 | $13.90 | | From $45.00 to $54.99 | $9.18 | $14.18 | | From $55.00 to $74.99 | $9.81 | $14.81 | | From $75.00 to $99.99 | $10.18 | $15.18 | | From $100.00 to $200.00 | $10.81 | $15.81 | | From $200.01 to $250.00 | $14.95 | $19.95 | | From $250.01 to $300.00 | $19.95 | $24.95 | | From $300.01 to $1,000.00 | $24.95 | $29.95 | | From $1,000.01 and over | $49.95 | $54.95 |
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* Freight charges apply within the continental United States.
Orders outside the continental United States may incur additional charges,
please contact us before placing your order.
* All products are shipped via UPS or USPS |
PRODUCT EXCELLENCE GUARANTEE
Every product you buy from this site or from our
printed catalog must be free of defects or you may return it within 30 days from
the date of the shipment of your order (not 30 days from the day you receive it)
for replacement or refund * (less shipping charges). You should call us
immediately at 1-800-330-5484 or 678-270-7618 so that your guarantee does not become void. Replacement is subject
to item availability. If exact replacement is not available, replacement will be
a comparable item of at least equal value. You are not charged for the
replacement item. You are responsible for the shipping charges only.
We can make no exceptions to this guarantee.
SUBSTITUTIONS
We reserve the right to update model designs,
or substitute models or colors whenever these changes represent an equal or
better value for our customers. Items illustrated on this site are actual photos
of the products available at the time of posting to this site. An updated
version may be substituted at a later date.
Products depicted on packaging may vary
slightly from the actual product because of this updating, or because the
manufacturer packages several models of a product in one style box. All the
sizes of products indicated or shown on this site are close approximations.
Although we work diligently to ensure the accuracy of descriptions and prices,
we reserve the right to correct typographical errors.
SATISFACTION GUARANTEE
If you are not satisfied with your purchase
contact us within 10 days of receipt of your order for return
authorization. Then simply return the product undamaged for a full refund minus
the shipping charges. Adjustment will commence upon receipt of the returned
merchandise. We can make no exceptions to this guarantee.
REFUNDS
Refunds are limited to prepackaged products only. Note:
You must be at least 18 years of age to order services or products from this
website or from our catalogs. The following is a list of products and services that are non-refundable:
Psychic readings. Spell Work. Aura Cleansing. Spell kits. Root bags. Specialty Incenses.
Oils.
You further agree and understand that the above mentioned services are sold without any guarantees or warrantees, you as the
user assume any an all liability to any damages monetarily or otherwise that you
may incur as a result of said services.
CHECK YOUR PACKAGES
When you receive your package(s), inspect them for damage. If the package appears to have been mishandled, and your merchandise is damaged, file a claim with the shipper (UPS or Postal Service) immediately. If you receive damage goods in
undamaged packaging, we will take care of the problem. In either case, let us know immediately so that we can help resolve the situation.
CANCELLATION POLICY
If you need to cancel an order, it must be done within 24 hours of placing the
order. Any order cancelled after shipping occurs will be credited back minus the
original and return shipping costs, plus a restocking fee of 25%. This policy
requires that all packages be returned to us, unopened, and in good condition. |
